Refund and Returns Policy
All services and Prepaid packages are nonrefundable. This includes but is not limited to electrolysis, laser, hair, restoration, all facials, all cryoskin. In many instances it takes multiple sessions to achieve your goals and each clients results vary based on many factors.
Welcome to The Primping Place
CONTACT INFO
70 MILL RIVER STREET, LOWER LEVEL 3
STAMFORD CT 06902
Monday: 12pm – 7pm
Tuesday : 12:00pm – 6:00pm
Wednesday : 12:00pm – 6:00pm
Thursday : 9:30am – 2:00pm
Friday : 9:30am – 2:00pm
Saturday : 9:00am – 2pm
Sunday : Closed
These hours may be longer/ shorter at times, please text before coming to make sure we can assist if you do not have an appointment scheduled: 203-325-9565
Spa Policies & Terms updated 3/17/2026
- All prepaid packages, gift certificates, memberships, and services are non‑refundable and non‑transferable. They may not be shared or transferred to another individual.
- Expiration Policy
- All new packages, credits, and gift certificates expire one (1) year from the purchase date.
- Existing packages, credits, and gift certificates will expire on March 17, 2027.
- Credit Usage
- Existing dollar‑amount credits may be redeemed toward any spa service, including facials, scalp treatments, detox services, teeth whitening, and cryotherapy.
- Electrolysis is not a spa service. It is in its own category and is excluded from all spa promotions.
- Electrolysis Policy
- Electrolysis services are not eligible for any discounts, except those included with a Josselyn Membership.
- Spa credits cannot be applied toward the purchase or payment of memberships.
- Any previously purchased electrolysis series will be converted into a dollar‑value credit equal to the amount originally paid.
- Converted electrolysis credits may be redeemed for electrolysis services or any other service, based solely on the original dollar value.
- Please note that electrolysis series have not been offered for several years, and current prices have increased. Clients are encouraged to redeem converted credits prior to expiration.
- There are no exceptions. Thank you for reviewing our Terms.
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